TY  - BOOK
AU  - Schrock-Shenk,Carolyn
TI  - Mediation and facilitation training manual: foundations and skills for constructive conflict transformation 
SN  - 0964200309
U1  - 261.83 
PY  - 2000///
CY  - Akron, Pa.
PB  - Mennonite Conciliation Service
KW  - Conflict management
KW  - Mediation
KW  - Dispute resolution (Law)
ER  -